More About the Damascus Air Team
We believe great service starts with people, not just equipment. Our goal has always been to help families and businesses stay comfortable with solutions that are reliable, thoughtful, and built to last. Whether it’s keeping your home cool through the Texas summer, making sure your heating system is ready for a sudden cold snap, or improving the air your family breathes every day, we take pride in being the team you can turn to with confidence.
Located on the I-30 corridor, we serve property owners in Royse City and throughout the Dallas-Fort Worth Metroplex. Our work spans everything from air conditioning and heating to heat pumps, ductless mini-splits, and indoor air quality improvements like air filter cleaning and air purifier installation. No matter the size or scope of the job, we approach every project with the same level of care and attention.
That people-first mindset comes from our founders. We are led by Dillon and Crystal Cripps, who have been married since 1995, raised four children, and have also opened their home to others along the way. Beyond their work in HVAC, they serve as student pastors with 1:80 Student Ministries at The Journey Church in Royse City. That heart for serving others carries into everything we do. It’s not just about providing a service, but about building relationships and showing up for people in meaningful ways—it’s about doing life with them.
We focus on doing the job the right way, taking the time to understand your needs, and communicating clearly so you always know what to expect. It’s about delivering consistent results while making sure you feel comfortable and cared for throughout the process.
Call (682) 343-5725 or contact us online today.
Call us now for immediate assistance over the phone. Our team is available 24/7 to restore your comfort as quickly as possible.
A Better Service Experience from Start to Finish
Working with Damascus Air is designed to make what can be stressful situations a little more manageable. When you reach out, you can connect with a real person. We answer the phone 24/7 and strive for same-day scheduling. We also offer weekend appointments, making it easier to get service without disrupting your routine. Our team arrives ready to listen, assess, and provide clear, honest recommendations. Whether you need a repair, routine maintenance, or a full system installation, we focus on getting it right the first time.
As Elite Dealers for Comfortmaker, we install trusted equipment known for dependable performance, and we back our work with a strong warranty so you can feel confident long after the job is done. Free estimates and flexible financing options are available through our office. We also communicate in both English and Spanish. It’s all part of our commitment to making quality comfort transparent and accessible to as many people as possible.
At its core, we’ve always been about more than heating and cooling. We’re about serving others, building genuine connections, and treating our customers like neighbors and friends. That sense of purpose continues to guide us on a daily basis.
We're stand behind our service. If you're ready to start on your project, call us at (682) 343-5725 today.
Our Reviews
Hear From Your Friends & Neighbors
At Damascus Air, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
-
“We have used Damascus Air many times and we are always happy with them and the work they do. We also use them for preventative care, and they are always on the ball. We really appreciate them and the work they do!”- Nicole F.
-
“Amazing family owned company! They are very affordable and have a quick response time. Jose has serviced our unit many times and does a fantastic job. Highly recommend!”- Kallyn C.
-
“Answered all my questions and explained everything in detail. Price was great also. They will be coming back soon to redo some duct work. Damascus Air earned all my future business. Give them a try!”- Crista A.
-
“Family owned and operated with a southern hospitality and charm. I’m impressed with their professionalism and commitment to finishing the job right. They don’t cut corners or try to price gouge. I highly recommend this company.”- Jackie F.
-
“Had a great experience this morning getting my AC back up and running. Dennis was super helpful, pleasant, and knowledgeable about the services he was providing. 10/10 highly recommend!”- Amber D.
-
“Damascus Air is a great and very reliable company. Their service was fast, professional, and easy to work with. I highly recommend Damascus Air for anyone looking for quality and dependable service!”- Jenny T.
-
“They gave me a reasonable quote and worked within my budget. I am very pleased with the install of my AC and the help they offered to get me up and running again. Very professional and great customer service.”- Christina C.
-
“One thing I can say about Damascus is they are DEPENDABLE & RELIABLE in every way! When we have had an issue arise that fits their specifications area of business they never fail in a job well done.”- Kendrick B.
